APPOINTMENT POLICIES

We require a minimum of 24-48 hours notice to cancel any appointment. If you fail to cancel within this timeframe, your deposit becomes non-refundable, and an additional deposit will be required for a new appointment reservation. New clients are requested to arrive 15 minutes early to complete paperwork.

Our patients are paramount to our practice, and this cancellation policy is designed with their best interests in mind. Each appointment is exclusively reserved for you, but it also represents an opportunity for others who may seek that specific time slot. As a gesture of consideration towards both our providers and fellow patients, we urge you to provide at least 24-48 hours’ notice if you need to cancel or reschedule.

If you cancel or miss your appointment within the 24-48 hours timeframe, a $50 missed appointment fee will be charged. While we understand unforeseen circumstances can arise, please note that each reserved appointment entails financial commitments for staffing and operational costs that we must honor. To uphold the integrity of our appointment system, cancellations made with less than a full 24-48 hours notice will incur a $50 service fee. Kindly communicate cancellations via phone or text only to 916-333-4906, as emails or responses to automated messages may not be promptly monitored or received.

Fees collected under our cancellation or no-show policy cannot be credited toward future appointments or refunded. By scheduling an appointment with Aesthetic Envy, you agree to these terms and conditions.

LATE ARRIVALS

Arriving more than 15 minutes late may result in rescheduling your appointment, with a potential $50 late cancellation fee.

REFUNDS

Aesthetic Envy does not provide refunds.